Before travel
Check coverage and planned-treatment eligibility with the insurer.
INSURANCE / CLAIMS CHECKLIST
Prepare documents
for your insurer’s review.
Use this planning checklist to guide your conversation. Your insurer may require additional documents or a different process.
CHINACARE PASSAGEYour insurance claims preparation checklist
Check items as you prepare. This checklist stays in this page only; it does not upload, store, or send documents.
0 / 7 ready
Four moments to confirm
Before admission
Confirm approval and which amounts require upfront payment.
Before leaving the hospital
Collect the documents requested by the insurer, including a tax invoice if needed.
After submission
Retain the claim reference and respond to requests from your insurer.
LET’S TAKE THE NEXT STEP
Your questions.
A conversation that helps.
Tell us what you are looking for. We’ll help you understand how to begin.